These terms are specifically for our Clients ('Customer/s') who use any of our products, apps, or websites, or who create an account (collectively referred to as 'Our Services') with any of its brands (_________ 'Us / We / Our'). When you make an account with Mega Win Studio, you agree that You have read and understood these Terms and that You will be bound by them by checking the 'I am of legal gambling age and I accept the Terms and Conditions and Privacy Policy.' box. Before proceeding, you should contact Customer Support if you have any queries concerning these Terms. You should not use Our Services if you do not agree to any of these Terms.
Note: These terms and associated documentation apply to you if you play or bet with Mega Win Studio. If you have any questions, please contact us.
1. Acceptance
By accepting these Terms, you acknowledge that gambling has the risk of financial loss, and that you are solely responsible for any such loss. You acknowledge and agree that Your use of Our Services is solely at Your discretion and risk. You have no claims against Mega Win Studio or any partner, or their respective directors, officers, or employees in relation to Your losses.
2. Your funds
Mega Win Studio holds all Customer Money in a segregated Customers' Funds bank account that is free of third-party claims, immune from execution, and separate from company funds.
Jurisdiction Licence and Regulatory Authority Restrictions
Mega Win Studio holds all Customer Money in a segregated Customers' Funds bank account that is free of third-party claims, immune from execution, and separate from company funds.
3. Account creation
To use Our Services, you must be at least 18 years old and over the legal gambling age in the jurisdiction where you live. Gambling when under the age of 18 is illegal. To comply with the terms of Our licenses, Our responsibility to prevent underage gaming, and prevent crime, we are required to verify all of Our clients' identities
You must provide personal information such as your name, address, and date of birth while registering. All of Your information is utilized and secured in accordance with Our Privacy Policy. Based on the information You provide during the registration procedure, we will do our best to automatically verify Your details. You will be requested to present acceptable identification documents showing Your identity, age, and address if We are unable to do so. The following are examples of acceptable identification documents:
a) A copy of a valid photo ID document, such as a passport or driver's license; and
b) a copy of a recent utility bill, such as an electricity bill or a telephone bill, confirming residency (important: the utility bill must not be less than three months old); and
c) a recent credit card, debit card, or bank account statement copy (note: the account statement must relate to a financial method used and must not be older than 3 months). If We are unable to authenticate Your identity based on the documents you have supplied, You must supply further information until We are able to do so. If We are unable to finish verification, Your account will be terminated.
We may undertake verification checks on you from time to time to ensure that the information we have about you is always up to date.
Your Account
Single Account
You are only allowed to create and manage one account. We retain the right to suspend further accounts if You have multiple accounts until all of your account details and balances (that belong to You) are aggregated. All other accounts will be cancelled once this is accomplished, leaving only one account.
Precision
You must maintain your personal information up to current at all times. Please contact Customer Service to amend Your account information if your address, e-mail, phone number, payment method, or any other contact or personal information changes.
Password
You must choose a password as part of the account registration process. All clients are encouraged to use secure passwords that include a combination of lower and upper case letters, numbers, and special characters. It is entirely your responsibility to keep your password private. You must never expose Your password to anyone and Mega Win Studio will never ask you to do so. If Your user name and password are entered correctly, any actions taken through Your account will be valid.
Verification of Bank Account Information
If You use a credit/debit card and/or a financial/bank account to make a Mega Win Studio transaction, the account/name cardholder's must match the name you used to create your Mega Win Studio account. We retain the right to suspend Your account if the name you registered on Mega Win Studio and the name that appears on your credit/debit card and/or financial/bank account differ in any way. If your account is suspended, please contact Customer Service for further information on our verification process.
Accounts that are inactive or dormant
After a period of 12 months has passed since the last account login, Mega Win Studio will deem the account dormant. A monthly administration fee of 100 INR will be deducted from an inactive account until it is no longer in credit or has become active again. After the last account login, the first fee will be levied at the end of the 12th month. You will be notified before this occurs.